Faqs

Will my licensing board accept this course?
I am an approved provider for California’s Board of Behavioral Sciences (BBS). 

How do I take a course?
Easy. Purchase a course, read or view the on-line materials, and then complete the post-test and course evaluation. Within 72 hours of completing the course evaluation, I’ll score your post-test and, provided that you pass it, I’ll send your certificate of completion via email. 

I bought the course but where are materials?
Right after purchasing the course you'll receive an email with a link to the course materials. 

What is a passing score on the post-test?
You must earn a score of 75% or better in order to obtain your certificate of completion. You may only take the exam once. If you don’t pass the exam, you must purchase the course again and then complete the post-test and course evaluation once more. 

Where is my certificate of completion?
Within 72 hours of submitting your course evaluation, I’ll score your post-test and, provided that you pass the post-test, I’ll send your certificate of completion via email.

I paid the exam fee but changed my mind. What do I do?
I’m sorry to hear it didn’t work out. If I haven’t already emailed your certificate of completion, contact me and I will issue you a refund. 

I need special accommodations for my disability.
Contact me and I’ll make every effort to assist you. 

How safe is my personal information?
I have a strict privacy policy. I only use your personal information to confirm your order and to send you occasional email announcements (which you can opt out of) with information about new courses or special deals. I will never share, sell, rent, or trade your personal information.